What happens to my Samsung Health data if I stop?

Samsung Health itself has no subscription to cancel, so stopping means putting the watch, ring or phone away. How long your data lasts depends on your Samsung account: “Accounts that have not been used in 24 months will be classified as inactive.” After an e-mail, an account you do not log in to “and all or some of its associated data may be deleted”, and “the data cannot be recovered” (Samsung Support). Download your data before you stop.

Samsung’s pages checked: 24 October 2026. This page is general information, not legal advice.

There is no subscription

Samsung Health is free. The only paid content Samsung’s US page mentions is optional: “Premium content (optional) powered by iFit requires paid subscription”, a membership you hold with iFIT (Samsung, Samsung Health). Samsung Health keeps your data on the phone and on Samsung’s servers: its erase option deletes data “stored on the phone or tablet, as well as in Samsung Health and on the Samsung Health server” (Samsung Support, download or erase).

The 24-month clock on your Samsung account

Samsung’s support page sets the rule out in three steps: an account unused for 24 months is classified as inactive, Samsung sends an e-mail to the account’s address, and “If you do not log in to the account within the specified time, your account and all or some of its associated data may be deleted” (Samsung Support, accounts).

Samsung’s Services Terms, posted on 3 July 2025, say what counts as use (Samsung, Services Terms):

• creating a Samsung account;
• signing in to Samsung services or products with it;
• using a service or product while signed in.

They also list accounts Samsung does not treat as inactive, such as members of a family account and accounts used to buy a product on Samsung.com or to subscribe to a service. A separate clause lets Samsung delete Samsung Cloud content unused for 12 months, after 30 days’ notice; the terms do not say whether Samsung Health data counts as Samsung Cloud content. The copy of the terms we read is the one Samsung publishes on its Australian site, and regional versions may differ.

Download your data before you stop

In the Samsung Health app (Samsung Support, download or erase):

1. Tap More options (the three dots), then Settings.
2. Tap Download personal data, then Download, and allow the permissions it asks for.
3. Enter your Samsung account details and wait for the download.
4. Open My Files, then Downloads, then the Samsung Health folder.

Samsung does not list which files you get or say whether HRV is among them. Copy the folder off the phone: it sits in the phone’s storage, so a lost or reset phone takes it with it. How to export your HRV data covers what else Samsung documents.

Ask for a copy

• Where: in the EEA, the UK and Switzerland, Samsung’s privacy policy points to its Data Protection Officer through the Privacy Support Page at samsung.com/request-desk. In the US, its privacy policy offers a web form or 1-800-SAMSUNG, and its Consumer Health Data Privacy Statement gives a right “to request access to, and information about, the consumer health data we have collected” (Samsung US Privacy Policy; Samsung, Consumer Health Data).
• What to ask for: Samsung’s policy says “Your personal information belongs to you” and lets you ask for it “in a structured, commonly used and machine-readable format”. Name what you see in the app: a Galaxy Watch can measure heart rate continuously or “every 10 minutes when you’re still”, depending on its setting (Samsung Support, heart rate), so ask for heart rate at the interval your watch recorded, HRV, sleep stages, the dates and a format such as CSV or JSON. Wearable data rights explains why the copy should hold the data, not a summary, and where that argument stops.
• When: Samsung’s policy states no deadline. Under the GDPR and the UK GDPR a company must answer within one month, extendable by two more where necessary because of the complexity or number of requests (GDPR Article 12). Under the GDPR the first copy is free (Article 15(3)); a company may refuse even a first request only exceptionally, if it proves the request was made with an abusive intention (Court of Justice, C-526/24).

How long a company has to answer

From the law in each place, 22 October 2026

• Time to answer
• Longest extension

• EU and EEA (GDPR) 1 month, up to 3 where necessary for complex or numerous requests

• United Kingdom (UK GDPR) 1 month, up to 3 where necessary for complex or numerous requests

• California (CCPA) 45 days, up to 90 when reasonably necessary, with notice

• Brazil (LGPD) 15 days for the complete declaration

• South Korea (PIPA) 10 days; may be postponed with a stated reason

• Russia (152-FZ) 10 working days, up to 15 with a reasoned notice

• Japan (APPI) “Without delay”: no number of days

0 30 60 90 days

A bar chart of response deadlines in calendar days, one bar per place, from 0 to 90 days. EU and EEA (GDPR): 1 month, up to 3 where necessary for complex or numerous requests. United Kingdom (UK GDPR): 1 month, up to 3 where necessary for complex or numerous requests. California (CCPA): 45 days, up to 90 when reasonably necessary, with notice. Brazil (LGPD): 15 days for the complete declaration. South Korea (PIPA): 10 days; may be postponed with a stated reason. Russia (152-FZ): 10 working days, up to 15 with a reasoned notice. Japan (APPI): “Without delay”: no number of days.

The data request letter builder has Samsung’s request routes and puts these points into a letter. Ask while the account still exists: a company owes only the data it still holds. Wearable data rights covers reminders and complaints, and Galaxy Watch HRV and Galaxy Ring HRV explain what the devices measure.